| Buyer pay shipping cost | Seller pay shipping cost | Photo Doc. provided | Exchange available | Communication Time |
|
| Dislike/Unsuitable | YES | Within 7 Days | |||
| Change style/color | YES | Within 7 Days | |||
| Shipping wrong items | YES | YES | YES | Within 7 Days | |
| Quality problem | YES | YES | YES | Within 7 Days | |
| Artificial reasons | NO |
